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Why Is There No True, Empathic Patient Engagement or Is There?”

Pat Farrell PhD -
Healthcare professionals have entered a field where empathy, compassion, and an ability to relate well to patients are implicitly mandated.

Beyond Data: Why Human Decisions Are Shaped by Facts, Feelings—and the Fire Within

Gil Bashe, Medika Life Editor -
“Branding is a matter of building trust and committing to a level of quality and service. It is an emotional connection that transcends the...

Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

Medika Life -
The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

Prevention-as-a-Service: A Business Model that Can Fix Healthcare

Ramin Rafiei PhD -
The ‘sick care’ model has brought us to the brink of a health crisis. For example, more than half of US adults have at least one chronic condition, and one in three suffers from multiple chronic conditions.

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