Author Profile

Lisa MIller
3 weeks ago no Comment

Hospital leadership face multiple factors as they try to balance shifting dynamics within today’s evolving environment.

1 month ago no Comment

Healthcare billing creates problems for the patients’ experience – why and what are our solutions?

2 months ago no Comment

Every step of the patient journey has a profound impact on the way patients experience their time in your care, from check-in to the day of their discharge.

2 months ago no Comment

The importance of one key source of frontline healthcare insights — patients.

3 months ago no Comment

Healthcare innovation is constantly changing and challenging the way in which hospitals operate but integrating that innovation into a pressured environment is a problem faced by many health systems. Healthcare ethnography can help your hospital to discover front-line insights to transform patient care and the patient experience and save money. In some places, outdated industry […]

Lisa MIller is currently not a member of any User Groups.
Lisa MIller does not have any friends yet.