Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.

It may seem that the COVID-19 vaccines appeared almost suddenly, like rabbits pulled from a magician’s hat, but the invention of mRNA-based vaccines that...

By embracing the multi-dimensional relationship with technology, we're not just optimizing work; we are enriching life.

California’s Medicaid program pays for the in-home care that Cynthia Williams provides for her sister, a military veteran with post-traumatic stress disorder, and her daughter, who is blind. Williams spoke at a town hall meeting in Tustin, California, on Feb. 20, urging the audience to send GOP lawmakers a loud and clear message: Hands off Medicaid. (Jenna Schoenefeld for KFF Health News)