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The Hidden “Friction Tax”

Health innovation loves the language of efficiency: faster, smarter, automated, digital, self-service and AI-enabled. Those words open doors to opportunity because they promise to...

I’ve Treated Breast Cancer for Decades. Here’s What I’ve Learned About Radiation

Early in my career, a woman asked me something I couldn’t answer well. Her surgeon had removed the cancer completely. Clear margins. Negative nodes....

The Parable Of The Pilot And The Medical Student

I grew up with a story about an intrepid pilot during World War II who was summoned to his commanding officer who was looking...

Did You Know There’s a Connection Between Emotional Invalidation and Chronic Pain?

Emotional invalidation is like: If someone slammed your finger in a door and then told you that it shouldn’t hurt because they didn’t do it on purpose.