Healthcare innovation is constantly changing and challenging the way in which hospitals operate but integrating that innovation into a pressured environment is a problem...

Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.

For many clinicians, service providers, therapists, and counselors, virtual counselling and care is a new venture that takes quite a bit of adjusting to - especially if technology has not been a strong skill set in your toolbox.

By the end of this article, you will understand why you should be skeptical about the impressive claims from promoters of the apps like the Happify app that “86% of the users showed an increase in their happiness score after 8 weeks of regular use