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Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

Medika Life -
The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

It’s Not Just The Lightning, But the Lightning Rod!

John Nosta -
The rigid walls of many corporations prevent collaboration—the critical step to building the connective tissue that allows the voices of innovation to be heard and embraced.

When It Comes to Medicine – The Smartest Person in the Room Is the Patient!

Gil Bashe, Medika Life Editor -
Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.

One Cheat Code to Improve Your Brain

Michael Hunter, MD -
Neuroimaging studies suggest there may be beneficial effects of video game playing on attention, visuospatial, and memory abilities.

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