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The Defining Dance Between Empathy and GenAI in Health

Used wisely and to its fullest (positive) potential, augmented intelligence can extend the empathy quotient, making the wise healer more expansive. AI can unlock...

Does Artificial Intelligence (#AI) Chatbot Outperform Physicians in Patient Experience?

JAMA Article Draws Fire for Its Research Biases on ChatGPT and Chatbot - But Should We Ignore Its Conclusions Altogether?

We Get No Credit For Being Good Clinicians

I was honored to be on a panel of experts for a webinar on sepsis denials by payers, especially commercial insurance companies. I had previously written...

KFF Survey Shows Complexity, Red Tape, Denials, Confusion Rivals Affordability as a Problem for Insured Consumers, With Some Saying It Caused Them to Go...

Most Consumers Across Types of Insurance Had a Problem with Their Coverage in the Past Year, Including About Three-Quarters of Those Who Used a Lot of Care or Received Mental Health Services