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Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

Medika Life -
The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

Violence in Healthcare Should Never Be “Just Part of the Job”

Dr. Hesham A. Hassaballa -
The NY Times published an article about violence against healthcare workers. It was heart-wrenching to read: Last year one of my patients was on the phone, lamenting...

Digital Health Interviews: Levi Shapiro & Ellie Hanson – Digital Health in Israel

Alex Koshykov -
This new episode of Digital Health, hosted by Ukrainian health innovation leader Alex Koshykov, focuses on the topic of digital health in Israel.

American Healthcare is in Danger of a Self-Inflicted Digital Drought

Robert Turner, Founding Editor -
If American healthcare does not start cleaning house to enable digital innovation, it will pay the price, and inevitably, the patient will as always, be the real victim.

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