Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.

At a time of great change, HIMSS continues to be a pivotal voice bridging technology, policy and patient care

Just days ago, Amazon announced it would purchase One Medical in an all-cash $3.9 billion deal.

The drip, drip, drip of innovation might just be a myth. Change commonly occurs as a punctuated reality that’s a function of converging events...