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“Investigational” Is Payer Code for “Coverage Denied”

Outside the pandemic, “investigational” remains payer code for denying reimbursement. In the case of treatment for chronic conditions, even FDA-approved digital-health and connected devices languish on waitlists for formulary inclusion.

Cause of Death: Fax Not Delivered

While the fax may be the safest way to keep physicians HIPAA compliant, it creates a behavior inconsistent with their chosen mission — to save lives.

The World of Zoom and Virtual Reality’s Hidden Health Benefits

The Health benefits of VR. Viewing nature seems to be inherently rewarding, producing a cascade of position emotions and calming our nervous systems.

AI is Transforming Health Delivery: A Five-Year Reflection

Beyond Hype AI, ChatGPT and LLMs Are Practical Tools for Improved Care and Optimized Processes