Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.
This nation spends way too much on healthcare; $3.7 trillion annually. America may be the land of the free, but it is also becoming the home of the chronically ill.
Once someone enters psychotherapy, they expect that whatever they say during a session will be protected by confidentiality, but this is not always the case.