Move over chatbots! It’s time to recognize that the smartest person in the room may not be the robot, rather patient experience creating a new type of dialogue through conversational AI. Conversational AI is a cutting-edge form of artificial intelligence enabling consumers to interact with computer applications the way they would with other humans.
We think of dementia as the overarching destruction of the brain resulting in an inability to perform daily tasks or interact appropriately, but that’s not always the case.