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So Your Insurance Dropped Your Doctor. Now What?

Last winter, Amber Wingler started getting a series of increasingly urgent messages from the local hospital in Columbia, Missouri, letting her know her family’s...

Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

Follow The Money in Healthcare – It Will Lead You to Chronic Diseases

Chronic disease is transforming health, medical costs and the delivery of care. Diseases such as diabetes, heart failure, emphysema, and cancer are chronic. Once developed, they usually last a lifetime, are challenging to manage and are expensive to treat.

The Book Fragmented is a Key Step Toward Navigating America’s Ailing Health System

Stanford Medicine Physician and Author Ilana Yurkiewicz Spotlights “Fragmentation” in a Long-Awaited Book for Patients and Providers