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It’s Not Us vs. Them: What the Terminator Teaches Us About AI and the Future of Health

“I know now why you cry. But it is something I can never do.”– The Terminator, T2: Judgment Day That moment, when the T-800, a...

Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

AI Will Not Fix Health Care – Leadership Might

There is a moment at the HIMSS Global Health Conference when the conversation shifts. It moves away from what artificial intelligence can do and...

Medical Bias and the “Stupid, Old Patient Syndrome” That Infects Healthcare Workers

Healthcare discrimination can be seen in “one out of five adults over the age of 50 years (who) experience bias in healthcare settings.