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Giant Health System Almost Saved a Community Hospital. Now, It Wants to ‘Extract Every Dollar’

For most of last year, St. Agnes Medical Center, based in Fresno, California, looked like a white knight poised to rescue smaller Madera Community...

How To Ensure a Superior Patient Experience and Continuum of Care

Every step of the patient journey has a profound impact on the way patients experience their time in your care, from check-in to the day of their discharge.

Healthcare and Medical Care Are Not the Same – The Difference is Very Important

This is the 9th article in a series on America’s dysfunctional healthcare system

Perhaps, A Braver New World

The drip, drip, drip of innovation might just be a myth. Change commonly occurs as a punctuated reality that’s a function of converging events...