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Looking for Zebras: Listening to Patients, Healing the Health System

When the health ecosystem discounts patient experience, it fails individuals and incurs added costs. Delayed diagnoses lead to prolonged suffering, reduced quality of life, and higher medical expenses.

Beyond Data: Why Human Decisions Are Shaped by Facts, Feelings—and the Fire Within

“Branding is a matter of building trust and committing to a level of quality and service. It is an emotional connection that transcends the...

Saturday Night Live’s Kenan Thompson’s Health Wake-Up Call

As a physician, I spend much of my day helping people navigate serious illnesses. But even outside of cancer, some conditions can quietly — but...

Two Gatherings, One Mission: Elevating Life Science Leadership and Communication

Every industry has its signature gatherings, places where thought leaders assemble to shape the next wave of innovation. For those leading in health, life...