Patient Experience

Health Innovation Has a Friction Problem

The health care sector has entered one of the most innovative periods in modern history. Breakthrough medicines are transforming the…

5 months ago

“Humility” Is Cutting-Edge Medicine: What a Physician Innovator Teaches Us About Patient-Centered Care

In a field increasingly shaped by digital transformation and clinical precision, it’s easy to overlook the human qualities that form…

1 year ago

It’s Not Us vs. Them: What the Terminator Teaches Us About AI and the Future of Health

“I know now why you cry. But it is something I can never do.”– The Terminator, T2: Judgment Day That…

1 year ago

Clinic Notes: What My Patients Said This Week

Not everything I learn comes from a chart. Sometimes it’s a look. A line. A moment that lands deeper than…

1 year ago

Beyond Data: Why Human Decisions Are Shaped by Facts, Feelings—and the Fire Within

“Branding is a matter of building trust and committing to a level of quality and service. It is an emotional…

1 year ago

‘They Won’t Help Me’: Sickest Patients Face Insurance Denials Despite Policy Fixes

In 2023, Sheldon Ekirch was diagnosed with small fiber neuropathy, which makes her limbs and muscles feel as if they’re…

1 year ago

Real-World Evidence Unlocks Consumer Voice to Improve Care

Patient Experience is the Key to Improving Drug Development and Health Care, but Are We Listening?

2 years ago

A Shock to the U.S. Health Industry

In the health industry, we often claim that the patient is at the center of care; that naïve Band-Aid should…

2 years ago

StuffThatWorks and The Marfan Foundation to Engage in Pilot Program

joint efforts will form best practices for non-profit health organizations to leverage patient self-reporting with the goal of advancing science,…

2 years ago

A New Vision for People-Centred Health Systems

People-centred care requires a whole-of-government approach that engages patients, carers, families, and communities in shared decision-making.

2 years ago

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