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The rapid evolution of technology, particularly artificial intelligence (AI), robotics, 3D printing, blockchain, the Internet of Things, and 5G, presents a unique dichotomy: they serve humanity but also raise concerns about human obsolescence and social isolation. Critics argue that such advancements, especially AI, reduce human roles to mere cognitive functions, leading to increased anxiety and loneliness. This begs the question: How can we ensure human happiness and peace in an AI-dominated future?
The answer lies in a multi-disciplinary approach to AI design that includes cognitive engineers, psychologists, and social thinkers. This collaboration ensures that AI development is rooted in a holistic understanding of human needs, reflecting both our psychological complexity and social interconnectivity.
To illustrate, consider preparing a family’s favorite meal: one must not only measure tastes and interests but also be familiar with dietary restrictions, have the necessary kitchen tools, and ensure that the final dish is adaptable to the preferences of each family member. Similarly, consumers of AI technology should be aware of how it works, the benefits it provides, and how to integrate it into their lives satisfactorily.
This inclusive educational approach will enhance quality of life, work efficiency, and contribute to individual and societal well-being.
The core issue is whether AI developers have addressed the psychological and emotional needs of users in addition to cognitive aspects. The implementation of AI should not solely focus on enhancing productivity but also consider human happiness and well-being. It is imperative that AI innovators are attuned to the inner layers and emotions of users, and to what extent they factor in the above-mentioned principles during development. This warrants a broader discussion and necessitates ongoing comprehensive research.
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[Reprinted with permission from KFF Health News. Authored by Céline Gounder] Department of Health and…
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