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Patient Satisfaction Surveys Earn a Zero on Tracking Whether Hospitals Deliver Culturally Competent Care

The CAHPS survey is required by the federal government for many health care facilities, and the hospital version of it is required for most acute care hospitals. Low scores can induce financial penalties, and hospitals reap financial rewards for improving scores or exceeding those of their peers.

Up to 35 Million People May Already Have Had Adverse Vaccine Reactions

Adverse reactions or side effects to the Covid vaccine have left millions affected with no clear path to medical assistance. Who accepts the responsibility?

Looking for ROI? Employee Wellness Creates a Sustainable Business Model

This nation spends way too much on healthcare; $3.7 trillion annually. America may be the land of the free, but it is also becoming the home of the chronically ill.

Does Artificial Intelligence (#AI) Chatbot Outperform Physicians in Patient Experience?

JAMA Article Draws Fire for Its Research Biases on ChatGPT and Chatbot - But Should We Ignore Its Conclusions Altogether?