MOUNTAIN VIEW, Calif., Aug. 16, 2021 — HealthTap, a leading virtual healthcare provider, today announced that HealthTap Enterprise clients can add Care Orchestration into their HealthTap employee telemedicine plans. Care Orchestration encourages timely use of employee health and wellness benefits, based on personalized recommendations from HealthTap doctors.

“There is no authority more influential, trusted, and effective in deciding which healthcare services you need than your own doctor,” said HealthTap CEO Sean K. Mehra. “Doctors know their patients best. By equipping them with new information about what other benefits their patients can access with Care Orchestration, doctors can be even more effective by routing them to the most clinically appropriate and effective services, exactly when they need them.”

With Care Orchestration, doctors have visibility into the benefits that organizations offer employees, which can range from diabetes management and back pain programs to fertility counseling, dental care, and mental health support. During visits, doctors make relevant recommendations about benefits that address specific concerns and diagnoses, helping employees to take full advantage of resources provided by employers.

For example, HealthTap’s Dr. Geoff Rutledge orders diabetes screening tests for a patient, whose employer provides HealthTap to all team members. The tests indicate prediabetes, which can be treated through lifestyle changes. Dr. Rutledge sees that his patient’s workplace offers a diabetes prevention program, but they are unaware of this benefit. Dr. Rutledge encourages his patient to register for the program to reduce the risk of developing diabetes.

The need for benefits education and awareness continues to grow, and HR leaders are seeking ways to drive meaningful engagement in the programs in which they have invested. According to a 2021 Voya Financial survey, 35% of employed individuals report not fully understanding any of the employee benefits they’re enrolled in. The numbers are higher among younger workers, with 54% of millennials reporting that they don’t understand their benefits.

While many organizations offer comprehensive benefits, most employees don’t take full advantage of what’s available. Some are unaware of their benefits, while others may be confused about them. Both the employer and the employee lose in this situation. Employees don’t get the care and services they need, while employers pay for unused benefits.

HealthTap’s Care Orchestration changes this paradigm, injecting the voice of doctors into benefits communications. By helping people better understand their benefits during visits, doctors can play an even greater role in supporting stronger health and wellbeing for their patients.

About HealthTap

HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance.  Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

Media Contact:
Jordan Dinneen
media@healthtap.com            
(929) 900-5983

SOURCE HealthTap

Related Links

http://www.healthtap.com

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MOUNTAIN VIEW, Calif. /PRNewswire/ — HealthTap, a leading virtual healthcare provider, today announced plans to offer virtual Primary Care services across the U.S. The service is currently available in seven states and will roll out to the rest of the country over the next several weeks. HealthTap Primary Care lets members choose their doctor, see the same doctor for subsequent visits, and book appointments online. It complements the company’s existing Urgent Care service, in which members can connect with a doctor in one minute or less for acute medical issues.

“Primary Care plays a fundamental role in keeping overall medical costs down and building a healthier society,” said Dr. Geoffrey Rutledge, HealthTap’s chief medical officer. “HealthTap now provides affordable, high-quality virtual Primary Care, which includes wellness and preventive health advice, evaluation and treatment of acute conditions, and ongoing management of chronic conditions like hypertension and diabetes. Convenient access to great Primary Care prevents medical emergencies and reduces complications from treatable diseases.”

The COVID-19 pandemic drove mass consumer adoption of telemedicine in a matter of weeks, with most people getting the service from one of the major providers offered through their health insurance. Nearly all employer-provided and private insurance plans now include some telemedicine benefits. However, that leaves behind the 43.4% of U.S. adults (more than 100 million people) who have no health insurance or are inadequately insured.*

HealthTap has a network of more than 90,000 U.S.-based, board-certified doctors who go through a comprehensive credentialing process. HealthTap’s proprietary patient-doctor matching technology is similar to that of ride-sharing and delivery companies, managing demand in real-time and at scale.

“We stand apart from the medical-industrial complex by going straight to consumers with a digital healthcare experience akin to the mobile apps we rely on to manage our daily lives,” said Sean Mehra, chief operating officer at HealthTap. “Because we connect patients with doctors using our dynamic matching technology, it’s extremely efficient and therefore low cost.”

HealthTap members pay a $15 per month fee, which gives them access to virtual Primary Care doctor visits for $40 each, and virtual Urgent Care visits for $30 each. By comparison, seeing a Primary Care doctor in-person without insurance ranges from $70 to $300 depending on location and doctor.

*In the first half of 2020, 43.4% of U.S. adults were uninsured or inadequately insured, according to a report from The Commonwealth Fund.

For more information about HealthTap Primary Care and Urgent Care, visit www.healthtap.com.

About HealthTap

HealthTap brings affordable, on-demand virtual healthcare to those who need it most, from query to cure. Using proprietary technology to match patients with U.S. board-certified doctors, HealthTap delivers both Urgent Care and ongoing Primary Care in real-time and at scale. Members enjoy 24/7 access to Urgent Care doctors with wait times of one minute or less. Businesses of any size can offer virtual healthcare to workers for less than they typically spend providing coffee. HealthTap is available in all U.S. states except Alaska and has provided more than 150,000 virtual doctor visits to date. HealthTap also offers free healthcare tools to millions of members worldwide, including a searchable library of Doctor Q&A, the ability to ask anonymous health questions that are answered by real doctors, and HealthTap AI, a digital symptom checker. For more information, visit www.healthtap.com.

HealthTap Media Relations Team:
media@healthtap.com
206.747.1885 (accepts texts)

SOURCE HealthTap

Medika Life Disclosure Statement

A founding member of Medika Life, Jeff Livingston, MD, holds a business interest in the company listed above.

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